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Payment Methods & Replacement Policy

Payment Methods

1. Credit or Debit Cards
Complete your order by paying with your credit or debit card through the secure environment of VivaWallet, that uses the EV-SSL 128bit security protocol. More info on VivaWallet's security policy, are available here .

2. By Bank transfer
To complete your order, deposit the full amount in our bank account:
IBAN: GR9701720600005060090743920
Then send us the copy of the bank transfer payment to

3. Cash On Delivery (valid only in Greece)
Pay with the delivery of your order at your place.

Replacements & Refunds

You can ask for a replacement or a refund if:
1. The product and its packaging have not been used or damaged and it is in a saleable condition.
2. The product to be accompanied by all necessary documents to prove transaction.
3. Notification to us up until 3 days after product delivery.

Please note that:
- If there is nothing that you may find to replace your product with, you may return the product and receive a personal discount code. You can apply that code on your next order from our e-shop and the amount will be automatically deducted.
You may apply for a full refund of the money you spent on your order by the same method you used to pay.
- Replacements and returns are not allowed on "sale" items
- In case of replacement, the return shipping cost will be paid by the customer and the replacement shipping cost will be for free.
- In case of refund, initial shipping costs and the return shipping costs will be paid by the customer.
- Prior to any returns, please consult Moustakis Flower & Concept Boutique by email in order to withhold the size or product replaced and the delivery address!

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